These conditions shall apply to all goods supplied by Ultimate Brands Limited. Please note that we are only able to deal with trade orders. Consumers please visit one of the Online stores listed here for private purchases.

Delivery Timescale
Case Orders - We endeavor to deliver our products to mainland UK addresses within 3 working days (subject to stock availability). Pallet orders - pallets are normally delivered within 3-4 working days (subject to stock availability). If an item is not currently in stock we will inform you immediately and give you the option of canceling or modifying your order.

Settlement
COD - We accept cash on delivery only for orders delivered directly by a representative of Ultimate Brands.
Card Payments - We are able to accept payments over the phone for most major credit and debit cards.
Accounts - once an account has been approved by Ultimate Brands Ltd, payment shall be within 14 days from the date of invoicing, unless otherwise confirmed in writing by Ultimate Brands Ltd.

Refunds
If you are not entirely satisfied with our products or services we can offer you a refund subject to the following conditions: The goods must be returned to us within 7 days of invoice date in its original packaging and condition including details of the original invoice. Opened bottles will not be refunded. Once we have received and checked the goods we will refund you the full amount less any expenses incurred during delivery.

Non-Payment of Accounts
In the event of non payment when the account is due or in the case of other incapacity, bankruptcy or insolvency of the customer or when the company is a limited company in the case of liquidation's of the appointment of an Administrative Receiver then the value of the goods invoiced shall become due and immediately payable. In addition Ultimate Brands Ltd shall have the right to suspend every contract made with the customer.

Interest on Overdue Accounts and Dishonored Cheques
Interest at the rate of 2% over base rate per month compound shall be payable on all overdue accounts and charges made for dishonored payments by cheque or otherwise at Ultimate Brands Ltd's discretion.

Application of Conditions of Sale
Unless otherwise agreed by Ultimate Brands Ltd in writing, these conditions shall apply to all orders placed with Ultimate Brands Ltd. Any stipulation of conditions in the customers order form or written communications which would conflict with or negate these conditions shall be inapplicable unless expressly confirmed in writing by Ultimate Brands Ltd.

Quotations
All goods are quoted subject to availability at the date of the quotation.

Title of Goods
The property in the goods shall remain Ultimate Brands Ltd's and shall not pass to the customer until the customer has paid Ultimate Brands Ltd in full for the goods. Payments made by the customer to Ultimate Brands Ltd for any goods supplied (whether under this or any other contract) by Ultimate Brands Ltd shall not withstanding any purported appropriation by the customer or anything in demand by Ultimate Brands Ltd or in any statement of account between Ultimate Brands Ltd and the customer or any other matter or thing whatsoever be appropriated first to the goods which have at the date of receipt by Ultimate Brands Ltd of the payment been disposed of by the customer and Ultimate Brands Ltd shall likewise be and remain entitled to appropriate any balance after such appropriation of payment received to such other of the goods supplied to the customer as it shall in its own discretion determine.

Risk
Where delivery is affected by Ultimate Brands Ltd's own van, risk will pass to the customer on delivery at the customer's specified address. Where delivery is affected by an outside carrier, risk will pass to the customer upon delivery of the goods by Ultimate Brands Ltd to the carrier.

Acknowledgment of Receipt
Goods must be examined on delivery, signed for and damage and loss noted and marked on the delivery note. If examination on delivery is not possible, the delivery note must be marked "Unexamined" and signed.

Damage/Shortage of Goods on Delivery
Notification must be given to the driver in writing by endorsement of the delivery note accompanying the goods. If any goods are considered out of condition, Ultimate Brands Ltd must be informed immediately. A receipt must be produced for goods returned to Ultimate Brands Ltd signed by the carrier. No deduction should be made against invoices except where the appropriate credit note has been issued by Ultimate Brands Ltd.

Loss of Goods in Transit
All goods are delivered either by courier or independent logistics company and must be signed for. Therefore there is no chance of goods becoming lost in transit. If goods are not received within 24 hours of your expected delivery date, please inform Ultimate Brands on telephone 08707 606 180.

Pallets
If goods are supported by pallets which are not returned to Ultimate Brands Ltd by the customer, then Ultimate Brands Ltd reserves the right to charge the customer for them at the current replacement cost.

Force Majeure
Ultimate Brands Ltd shall not be liable for any failure to fulfill any terms of any transaction governed by these conditions of sale if fulfillment has been delayed, hindered or prevented by any circumstances whatsoever which is not within its control.

Prices
All prices quoted are subject to change without notice. In the event of a price change, we will always inform you before attempting delivery and give you the option of changing or canceling your order.

VAT
All prices quoted are exclusive of VAT. at 17.5%.